Privacy Policy

1. Information we collect

When you create an account, browse the site, or place an order, we may collect information such as your name, email address, phone number, shipping and billing addresses, and order history.

We also automatically collect limited technical information (such as device, browser type, and pages visited) through cookies and similar technologies to help the site function and to improve your experience.

2. How we use your information

We use your information to process and deliver orders, communicate order and shipping updates, provide customer support, manage returns and exchanges, and send newsletters or offers if you've opted in.

We may also use aggregated, non-identifying data to improve our products, catalogue, and website experience.

3. Payment information

All payments on this site are processed by our payment gateway partner, Razorpay. When you make a payment, your card, UPI, net-banking, or wallet details are entered directly with Razorpay and are not stored on our servers.

Razorpay processes this data in accordance with its own privacy policy and applicable RBI and industry security standards (including PCI-DSS). We only receive confirmation of payment status and a transaction reference, not your full payment credentials.

4. Sharing of information

We share your information only as needed to fulfil your order and operate the site — for example, with our payment gateway (Razorpay), courier and logistics partners, and service providers who help us run the website, send communications, or provide customer support.

We do not sell your personal information to third parties. We may disclose information if required by law or to protect our rights, users, or the public.

5. Cookies

We use cookies to keep you signed in, remember your cart and preferences, and understand how the site is used. You can control cookies through your browser settings, though some site features may not work correctly if cookies are disabled.

6. Data security

We use reasonable technical and organisational measures to protect your personal information against unauthorised access, alteration, or loss. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your rights & choices

You can review and update your account details at any time by signing in. You may unsubscribe from marketing emails using the link in any newsletter, and you may request access to, correction of, or deletion of your personal data by contacting us.

8. Data retention

We retain personal information for as long as needed to fulfil the purposes described in this policy, including to comply with legal, accounting, or reporting requirements.

9. Children's privacy

Our site is not directed at children under 18, and we do not knowingly collect personal information from them.

10. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date below. Continued use of the site after changes are posted constitutes acceptance of the revised policy.